THE RECOGNITION LAYER FOR PHYSICAL RETAILSYS · LIVE

Greet a regular
you've never met.

modenX lets brands and malls recognize their best customers the moment they walk in — and reward genuine presence with experiences, not discounts. The Phygital platform for physical retail.

Run it inside a modenX mall, or standalone in your own flagship. The visitor graph is yours.

AR
Aria R. Distinguished
Arrived · Boutique 4 · 2 min ago
PrefersQuiet styling, espresso
Last visitReserved her size · 12 days ago
StandingTop 5% of your regulars
0
Presence score she carries —
your associate sees it on arrival.
The gap

You meet most customers at the checkout.
By then, it's too late to treat them well.

For a century, retail has competed on price — discounts, points, a race to the bottom. The most loyal thing a customer can do is physically show up, and it's the one signal stores have been worst at noticing. modenX changes that.

How modenX works

Recognition, in person — turned into a relationship.

01

Recognize on arrival

The moment a customer walks in, your associate sees who they are, what they love, and their standing — no app to open, no card to scan.

02

Reward presence

Greet them by name, set aside their size, open the door to access and experiences. Experience Rewards — earned, never bought.

03

Grow the network

Every brand that recognizes presence makes the whole network more valuable — and the visitor graph stays yours.

The Presora score

The presence score your customers carry.

Every customer who walks in carries a Presora — their portable record of where they've genuinely shown up. A high-Presora visitor is already known: their preferences, history and standing available the moment they arrive, with consent. Your team reads it; they decide what to share.

Presora
0
Distinguished
0 — 1000 · top 15% of visitors
What your team reads at the door
Tier
Distinguished · top 15%
Visit history
3 visits this quarter · 12 lifetime
Preferences
Noted from past interactions
Network standing
Recognised across the modenX network
0–199
Curious
Recognised when they arrive.
200–399
Engaged
A warmer welcome; name remembered.
400–599
Established
Priority service; preferences ready.
600–799
Distinguished
First access, a personal stylist, front of the line.
800–1000
Eminent
The room arranges itself. Every time.

"No spend. On purpose.
A meritocracy of presence, not a plutocracy of spend."

The one rule Presora never breaks
The opportunity

Physical retail is where attention is won.

750+
Grade-A malls in India today
50+
new mall openings per year
80%
of retail still happens in person
1:1
recognition, at scale
Reward presence, not spend

See modenX on your floor.

A look at recognition, clienteling, and the presence economy — tailored to your brand or center.